Clinton Madhu Usha | QA Lead Portfolio

Professional Summary

QA professional with 9+ years in software testing and production support, ready to lead quality initiatives. Combines deep manual testing expertise with technical skills in Java and cloud platforms for a comprehensive approach to quality.

Testing Expertise

9+ years in full lifecycle web application testing (Functional, Integration, Regression, and Sanity).

Technical Foundation

Hands-on Java coding experience, SRE work on Google Cloud Platform (GCP), and SQL Testing.

Process & Tools

Proficient in test case design, defect tracking, and project management using JIRA.

Client & Analysis Skills

Experience in client interaction, business analysis, and technical writing for clear stakeholder communication.

API & Database Testing

Skilled in API testing with Postman, JMeter, and extensive experience in database testing.

Team Leadership & Mentoring

Proven track record of leading QA teams, mentoring junior analysts, and improving team productivity by 40%.

Domain Experience

Pharma Domain

Web Application Testing

End-to-end quality assurance for a multi-module pharma platform serving 500+ users. Implemented comprehensive test covering 3000+ test cases.

Perl Java JIRA Jenkins

Achievement: Reduced production leakage by 30% through rigorous testing protocols.

US Insurance Domain

Web, Mobile, API & Data Testing

Led QA for US-based insurance platform with complex data integrations across 20+ third-party systems. Focus on data integrity and security testing.

Postman RestAssured JMeter Selenium

Achievement: Maintained 99.5% uptime SLA during critical open enrollment periods.

Audit Domain

Web Application & API Testing

API and web application testing for internal web application handling 1000+ concurrent users. Implemented performance and load testing.

JMeter Postman SoapUI TestRail

Achievement: Identified and reduced production leakage to 0% through comprehensive testing strategies.

Technical Skills

JIRA TestRail SoapUI Shell Scripting Git Data Analysis Full SDLC Testing Postman JMeter Selenium Java Python SQL Agile/Scrum CI/CD REST API Testing

Professional Experience

Sep 2020 - Present

Testing Mavens Inc. | Senior QA Engineer → QA Lead

QA Lead | Client: KPMG Corp (Jan 2022 - Present)

Lead a distributed QA team of 15, managing end-to-end quality for a multi-module SaaS banking platform
Defined QA strategy and roadmap, integrating automated checks into CI/CD pipelines (Jenkins, GitLab)
Increased regression coverage by 80% and implemented severity-based triage workflow in Jira
Primary QA point of contact for client stakeholders and product owners

Senior QA Engineer | Client: Zipari Corp (Sep 2020 - Dec 2021)

Spearheaded manual and automated testing (API) for patient portal and provider dashboard
Designed and executed comprehensive test suites for functional, integration, and regression testing
Developed robust API automation suites using Rest Assured and Postman
Mentored 20 junior QA analysts on testing methodologies and best practices

Jun 2016 - Jul 2020

UST Global Inc.

QA & Automation Engineer | Experian Power-curve Project (Jun 2019 - 2020)

Performed manual and automation testing (Java, Cucumber-Selenium) in Agile/Scrum framework
Owned full testing cycle: analyzed requirements, created test plans/cases, executed regression tests
Managed defects in Jira and led client meetings for alignment on quality goals

Manual QA Tester | Merck Internal Project (Jun 2016 - 2018)

Executed full-cycle manual testing for bioinformatics tools and web apps
Authored test reports and managed defect lifecycle using Jira and TestRail
Provided recommendations to improve application usability and user experience

Development & SRE Contributions

Pipeline Development (2016-2017): Contributed to full-stack client web application
SRE Core: Hands-on experience in cloud infrastructure (GCP), automation, and monitoring